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Grievance Redressal Cell
In
line with University Grants Commission regulations, Govt. General Degree
College at Ranibandh has instituted a Grievance Redressal Cell to
effectively address the daily challenges and concerns of its students and
stakeholders. The Grievance Redressal Cell has been formed by The Teachers'
Council of the College, formally known as Disciplinary and Grievance cell
for dealing with the complaints filed by the students (Prevention,
Prohibition and Redressal Act 2013.
The term 'Grievances' covers a range of complaints raised by aggrieved
students, including but not limited to:
1.
Admission Irregularities
2.
Misleading Information
3.
Payment Refund Issues&Unauthorized Fees
4.
Breach of Reservation Policy
5.
Scholarship Delays
6.
Examination Process Errors&Delays
7.
Student Amenities
8.
Evaluation Practices, etc.
Aims:
Ensure Fairness and Impartiality:
The primary aim is to guarantee a fair, impartial, and consistent process
for resolving student issues, fostering trust and confidence in the
grievance redressal mechanism.
Uphold Confidentiality:
Strict adherence to confidentiality policies is maintained to create an
environment where students feel safe to seek assistance from the Grievance
Redressal Cell without the fear of retaliation or breach of privacy.
Promote Harmonious Relationships:
The cell aims to nurture a harmonious relationship between students and
faculty members to proactively prevent potential misunderstandings and
conflicts, thereby fostering a conducive learning environment.
Activities:
Fair Proceedings:
Conducting fair and transparent proceedings to address student grievances,
ensuring all parties involved receive equitable treatment and resolution.
Confidentiality Assurance:
Providing assurance of strict confidentiality to students, thereby
encouraging them to come forward and seek assistance from the Grievance
Redressal Cell without hesitation.
Relationship Building:
Organizing activities and initiatives to facilitate interaction and
understanding between students and faculty members, promoting mutual respect
and understanding.
Timely Action:
Taking prompt and effective action upon receiving grievancesincluding
engaging with relevant stakeholders and implementing necessary measures for
resolution, thus ensuring timely redressal of student concerns.
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Grievance Redressal Committee
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Name |
Role |
Designation |
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Mr. Nurul Hasan |
Convenor |
Assistant Professor, Dept. of English |
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Dr.RamkrishnaSaha
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Member |
Assistant Professor &HoD, Dept. of History |
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Smt. Snigdha De |
Member |
Assistant Professor &HoD, Dept. of Bengali |
Minutes of Meeting:
Grievance Redressal
Committee Minutes of Meeting
Contact:
 Mr. Nurul
Hasan, W.B.E.S
Asst. Prof. in English
Government General Degree College, Ranibandh
Phone : +91-8697281584
Email : iamnurulhasan@gmail.com
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